When a new investor is contemplating adding a laundromat to their portfolio or a veteran owner ponders an equipment upgrade, there’s more to the equation than just price and features. Business owners should put a premium on service and support after the sale. In this month’s Laundromat Insights podcast we chat with Steve Bowie, senior director of North America Commercial Support for Alliance, about the value of service and support. Bowie also dispels an industry rumor from last year that Speed Queen was scaling back support for laundromat customers.
To listen to the latest episode, “Service, Support, and Urban Legends,” and other episodes, visit here or find the Laundromat Insights podcast on Spotify and Apple podcasts.
