{"id":13231,"date":"2023-01-24T15:57:01","date_gmt":"2023-01-24T17:57:01","guid":{"rendered":"https:\/\/speedqueencommercial.com\/en-us\/?p=13231"},"modified":"2024-08-22T14:40:28","modified_gmt":"2024-08-22T19:40:28","slug":"podcast-discusses-the-importance-of-service-and-support","status":"publish","type":"post","link":"https:\/\/staging.speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/","title":{"rendered":"Podcast discusses the importance of service and support"},"content":{"rendered":"<p><span data-contrast=\"none\">When a new investor is contemplating adding a laundromat to their portfolio or a veteran owner ponders an equipment upgrade, there\u2019s more to the equation than just price and features. Business owners should put a premium on service and support after the sale. In this month\u2019s <\/span><a href=\"https:\/\/speedqueencommercial.com\/en-us\/podcasts\/\"><span data-contrast=\"none\">Laundromat Insights podcast<\/span><\/a><span data-contrast=\"none\"> we chat with Steve Bowie, senior director of North America Commercial Support for Alliance, about the value of service and support. Bowie also dispels an industry rumor from last year that Speed Queen was scaling back support for laundromat customers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">To listen to the latest episode, \u201cService, Support, and Urban Legends,\u201d and other episodes, visit <\/span><a href=\"https:\/\/laundromatinsights.podbean.com\/\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"none\"> or find the Laundromat Insights podcast on Spotify and Apple podcasts.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When a new investor is contemplating adding a laundromat to<\/p>\n","protected":false},"author":53,"featured_media":13023,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[79,1],"tags":[],"class_list":["post-13231","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-laundromats","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Podcast discusses the importance of service and support - NA Speed Queen Commercial<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podcast discusses the importance of service and support\" \/>\n<meta property=\"og:description\" content=\"When a new investor is contemplating adding a laundromat to\" \/>\n<meta property=\"og:url\" content=\"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/\" \/>\n<meta property=\"og:site_name\" content=\"NA Speed Queen Commercial\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/speedqueencommercial\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-24T17:57:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-22T19:40:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"799\" \/>\n\t<meta property=\"og:image:height\" content=\"798\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\n\t    \"@context\": \"https:\/\/schema.org\",\n\t    \"@graph\": [\n\t        {\n\t            \"@type\": \"Article\",\n\t            \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#article\",\n\t            \"isPartOf\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/\"\n\t            },\n\t            \"author\": {\n\t                \"name\": \"\",\n\t                \"@id\": \"\"\n\t            },\n\t            \"headline\": \"Podcast discusses the importance of service and support\",\n\t            \"datePublished\": \"2023-01-24T17:57:01+00:00\",\n\t            \"dateModified\": \"2024-08-22T19:40:28+00:00\",\n\t            \"mainEntityOfPage\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/\"\n\t            },\n\t            \"wordCount\": 126,\n\t            \"commentCount\": 0,\n\t            \"publisher\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/#organization\"\n\t            },\n\t            \"image\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage\"\n\t            },\n\t            \"thumbnailUrl\": \"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg\",\n\t            \"articleSection\": [\n\t                \"Laundromats\",\n\t                \"News\"\n\t            ],\n\t            \"inLanguage\": \"en-US\",\n\t            \"potentialAction\": [\n\t                {\n\t                    \"@type\": \"CommentAction\",\n\t                    \"name\": \"Comment\",\n\t                    \"target\": [\n\t                        \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#respond\"\n\t                    ]\n\t                }\n\t            ]\n\t        },\n\t        {\n\t            \"@type\": \"WebPage\",\n\t            \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/\",\n\t            \"url\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/\",\n\t            \"name\": \"Podcast discusses the importance of service and support - NA Speed Queen Commercial\",\n\t            \"isPartOf\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/#website\"\n\t            },\n\t            \"primaryImageOfPage\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage\"\n\t            },\n\t            \"image\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage\"\n\t            },\n\t            \"thumbnailUrl\": \"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg\",\n\t            \"datePublished\": \"2023-01-24T17:57:01+00:00\",\n\t            \"dateModified\": \"2024-08-22T19:40:28+00:00\",\n\t            \"breadcrumb\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#breadcrumb\"\n\t            },\n\t            \"inLanguage\": \"en-US\",\n\t            \"potentialAction\": [\n\t                {\n\t                    \"@type\": \"ReadAction\",\n\t                    \"target\": [\n\t                        \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/\"\n\t                    ]\n\t                }\n\t            ]\n\t        },\n\t        {\n\t            \"@type\": \"ImageObject\",\n\t            \"inLanguage\": \"en-US\",\n\t            \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage\",\n\t            \"url\": \"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg\",\n\t            \"contentUrl\": \"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg\",\n\t            \"width\": 799,\n\t            \"height\": 798,\n\t            \"caption\": \"Laundry Nerd \/ Laundromat Insights\"\n\t        },\n\t        {\n\t            \"@type\": \"BreadcrumbList\",\n\t            \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#breadcrumb\",\n\t            \"itemListElement\": [\n\t                {\n\t                    \"@type\": \"ListItem\",\n\t                    \"position\": 1,\n\t                    \"name\": \"Home\",\n\t                    \"item\": \"https:\/\/speedqueencommercial.com\/en-us\/\"\n\t                },\n\t                {\n\t                    \"@type\": \"ListItem\",\n\t                    \"position\": 2,\n\t                    \"name\": \"Podcast discusses the importance of service and support\"\n\t                }\n\t            ]\n\t        },\n\t        {\n\t            \"@type\": \"WebSite\",\n\t            \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/#website\",\n\t            \"url\": \"https:\/\/speedqueencommercial.com\/en-us\/\",\n\t            \"name\": \"Speed Queen\u00ae Commercial\",\n\t            \"description\": \"Laundromats, Multi-Housing and On-Premises Laundry\",\n\t            \"publisher\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/#organization\"\n\t            },\n\t            \"potentialAction\": [\n\t                {\n\t                    \"@type\": \"SearchAction\",\n\t                    \"target\": {\n\t                        \"@type\": \"EntryPoint\",\n\t                        \"urlTemplate\": \"https:\/\/speedqueencommercial.com\/en-us\/?s={search_term_string}\"\n\t                    },\n\t                    \"query-input\": {\n\t                        \"@type\": \"PropertyValueSpecification\",\n\t                        \"valueRequired\": true,\n\t                        \"valueName\": \"search_term_string\"\n\t                    }\n\t                }\n\t            ],\n\t            \"inLanguage\": \"en-US\"\n\t        },\n\t        {\n\t            \"@type\": \"Organization\",\n\t            \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/#organization\",\n\t            \"name\": \"Speed Queen\u00ae Commercial\",\n\t            \"url\": \"https:\/\/speedqueencommercial.com\/en-us\/\",\n\t            \"logo\": {\n\t                \"@type\": \"ImageObject\",\n\t                \"inLanguage\": \"en-US\",\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/#\/schema\/logo\/image\/\",\n\t                \"url\": \"https:\/\/speedqueencommercial.com\/en-us\/wp-content\/uploads\/2020\/08\/cropped-logo.png\",\n\t                \"contentUrl\": \"https:\/\/speedqueencommercial.com\/en-us\/wp-content\/uploads\/2020\/08\/cropped-logo.png\",\n\t                \"width\": 340,\n\t                \"height\": 42,\n\t                \"caption\": \"Speed Queen\u00ae Commercial\"\n\t            },\n\t            \"image\": {\n\t                \"@id\": \"https:\/\/speedqueencommercial.com\/en-us\/#\/schema\/logo\/image\/\"\n\t            },\n\t            \"sameAs\": [\n\t                \"https:\/\/www.facebook.com\/speedqueencommercial\/\",\n\t                \"https:\/\/www.linkedin.com\/showcase\/speed-queen-commercial\/\",\n\t                \"https:\/\/www.youtube.com\/speedqueencommercial\"\n\t            ]\n\t        },\n\t        {\n\t            \"@type\": \"Person\",\n\t            \"@id\": \"\"\n\t        }\n\t    ]\n\t}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Podcast discusses the importance of service and support - NA Speed Queen Commercial","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/","og_locale":"en_US","og_type":"article","og_title":"Podcast discusses the importance of service and support","og_description":"When a new investor is contemplating adding a laundromat to","og_url":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/","og_site_name":"NA Speed Queen Commercial","article_publisher":"https:\/\/www.facebook.com\/speedqueencommercial\/","article_published_time":"2023-01-24T17:57:01+00:00","article_modified_time":"2024-08-22T19:40:28+00:00","og_image":[{"width":799,"height":798,"url":"https:\/\/speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#article","isPartOf":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/"},"author":{"name":"","@id":""},"headline":"Podcast discusses the importance of service and support","datePublished":"2023-01-24T17:57:01+00:00","dateModified":"2024-08-22T19:40:28+00:00","mainEntityOfPage":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/"},"wordCount":126,"commentCount":0,"publisher":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/#organization"},"image":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage"},"thumbnailUrl":"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg","articleSection":["Laundromats","News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/","url":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/","name":"Podcast discusses the importance of service and support - NA Speed Queen Commercial","isPartOf":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage"},"image":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage"},"thumbnailUrl":"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg","datePublished":"2023-01-24T17:57:01+00:00","dateModified":"2024-08-22T19:40:28+00:00","breadcrumb":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#primaryimage","url":"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg","contentUrl":"https:\/\/staging.speedqueencommercial.com\/en-us\/\/wp-content\/uploads\/2022\/11\/laundromat-insigts-podcast-black.jpg","width":799,"height":798,"caption":"Laundry Nerd \/ Laundromat Insights"},{"@type":"BreadcrumbList","@id":"https:\/\/speedqueencommercial.com\/en-us\/news\/podcast-discusses-the-importance-of-service-and-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/speedqueencommercial.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Podcast discusses the importance of service and support"}]},{"@type":"WebSite","@id":"https:\/\/speedqueencommercial.com\/en-us\/#website","url":"https:\/\/speedqueencommercial.com\/en-us\/","name":"Speed Queen\u00ae Commercial","description":"Laundromats, Multi-Housing and On-Premises Laundry","publisher":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/speedqueencommercial.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/speedqueencommercial.com\/en-us\/#organization","name":"Speed Queen\u00ae Commercial","url":"https:\/\/speedqueencommercial.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/speedqueencommercial.com\/en-us\/#\/schema\/logo\/image\/","url":"https:\/\/speedqueencommercial.com\/en-us\/wp-content\/uploads\/2020\/08\/cropped-logo.png","contentUrl":"https:\/\/speedqueencommercial.com\/en-us\/wp-content\/uploads\/2020\/08\/cropped-logo.png","width":340,"height":42,"caption":"Speed Queen\u00ae Commercial"},"image":{"@id":"https:\/\/speedqueencommercial.com\/en-us\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/speedqueencommercial\/","https:\/\/www.linkedin.com\/showcase\/speed-queen-commercial\/","https:\/\/www.youtube.com\/speedqueencommercial"]},{"@type":"Person","@id":""}]}},"_links":{"self":[{"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/posts\/13231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/comments?post=13231"}],"version-history":[{"count":3,"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/posts\/13231\/revisions"}],"predecessor-version":[{"id":20676,"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/posts\/13231\/revisions\/20676"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/media\/13023"}],"wp:attachment":[{"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/media?parent=13231"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/categories?post=13231"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.speedqueencommercial.com\/en-us\/wp-json\/wp\/v2\/tags?post=13231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}