{"id":5186,"date":"2019-05-21T11:58:14","date_gmt":"2019-05-21T14:58:14","guid":{"rendered":"https:\/\/speedqueencommercial.com\/en-us\/?post_type=article&#038;p=1095"},"modified":"2019-10-29T17:30:37","modified_gmt":"2019-10-29T20:30:37","slug":"speed-queens-new-technology-transforms-laundry-operations-and-enhances-the-customer-experience","status":"publish","type":"post","link":"https:\/\/staging.speedqueencommercial.com\/en-us\/news\/speed-queens-new-technology-transforms-laundry-operations-and-enhances-the-customer-experience\/","title":{"rendered":"Speed Queen\u2019s new technology transforms laundry operations and enhances the customer experience"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Speed Queen\u2019s new technology transforms laundry operations and enhances the customer experience<\/h1>\n\n\n\n<p>Speed Queen<sup>\u00ae<\/sup>, the global leader in vended \ncommercial laundry, launched Speed Queen Insights, a next-generation \ntechnology platform and mobile payment app that will not only change the\n way vended laundries are managed, but elevate the customer experience \nto new levels of convenience.<\/p>\n\n\n\n<p>\u201cSpeed Queen Insights brings features and functionalities to the \nindustry that will change how laundries are managed and how customers \ninteract with them,\u201d said Steve Bowie, North American sales manager for \nSpeed Queen commercial. \u201cWith the introduction of this system, Speed \nQueen remains at the forefront of technology in the vended laundry \nindustry.\u201d<\/p>\n\n\n\n<p>A cloud-based laundry management platform, Speed Queen Insights gives\n laundry owners access to unparalleled data on operations (for single, \nmultiple or all locations) and integrates payment transactions into one \nunified portal. Owners can:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>See store performance data<\/li><li>Accept mobile, cash and coin payments<\/li><li>Offer remote, mobile wallet refunds<\/li><li>Provide store loyalty programs<\/li><li>Receive machine error alerts<\/li><li>Program machines<\/li><li>Set time-of-day pricing<\/li><li>Adjust water levels<\/li><\/ul>\n\n\n\n<p>Speed Queen Insights is more than an integrated management tool. With\n the Speed Queen mobile app, the customer experience is elevated to new \nheights by letting customers pay using their mobile wallet, monitor the \nstatus of their load, check machine availability and, in the event of an\n issue, request support.<\/p>\n\n\n\n<p>The Speed Queen app also offers the option for Speed Queen Rewards to\n promote store loyalty. The Speed Queen app is available via the Apple \nApp Store or Google Play Store.<\/p>\n\n\n\n<p>Speed Queen Insights comes factory-installed, is updated \nautomatically and is easily configured, so no more drilling into \nmachines to install third-party equipment (at additional expense to the \nowner). Because it\u2019s factory supported by the global leader in \ncommercial laundry, peace of mind comes standard with Speed Queen Care.<\/p>\n\n\n\n<p>\u201cToday\u2019s vended laundry customers expect a higher level customer \nexperience and greater payment flexibility,\u201d Bowie said. \u201cSpeed Queen \nInsights delivers that modern experience and flexibility, while offering\n owners user-friendly management tools and the efficiency of one \nmanagement system for operations and revenue.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Speed Queen\u2019s new technology transforms laundry operations and enhances 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