{"id":5728,"date":"2020-02-03T11:11:34","date_gmt":"2020-02-03T13:11:34","guid":{"rendered":"https:\/\/speedqueencommercial.com\/en-us\/?p=5728"},"modified":"2020-02-03T11:11:35","modified_gmt":"2020-02-03T13:11:35","slug":"5-things-every-laundromat-should-have-in-2020","status":"publish","type":"post","link":"https:\/\/staging.speedqueencommercial.com\/en-us\/news\/5-things-every-laundromat-should-have-in-2020\/","title":{"rendered":"5 Things Every Laundromat Should Have in 2020"},"content":{"rendered":"\n

Can you believe 2020 is right around the corner? As we move forward into a new year and a new decade, it\u2019s time to set new goals and move forward with your laundry business as well. Gone are the days of simple coin-operated laundry equipment and word-of-mouth advertising. Nowadays, the laundry industry is all about offering a convenient, well-rounded experience and going above and beyond for your laundromat customers. If you want to put your best foot forward in 2020, here are a few things your laundromat should offer. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

1. Alternative\/Coinless Payment Methods<\/strong><\/h3>\n\n\n\n

As you likely already know, fewer people are carrying cash these days \u2014 especially younger generations like Millennials and Gen Z. About 30% of Americans said they don\u2019t make any cash purchases<\/a> in a typical week, and those that do carry cash generally carry less than $20. In lieu of cash, people are opting for the convenience of debit cards, credit cards, and app-based payment methods. With that in mind, there\u2019s no better time than now to jump on the cashless trend at your laundromat. Laundry customers love the convenience of credit and mobile payment options, which saves them the hassle of an extra stop at the bank and\/or carry additional cash around. Not to mention, it saves laundromat owners time by minimizing coin collection and reduces safety risks since there\u2019s less cash on-site. As an added bonus for laundry investors, it\u2019s also been noted that customers tend to spend more<\/a> when they\u2019re not using cash. <\/p>\n\n\n\n

2. Mobile Apps<\/strong><\/h3>\n\n\n\n

More than 80% of Americans own a smartphone<\/a>, on which they spend more than 3 hours per day<\/a>. Smartphones and mobile apps have become so prevalent in our daily lives, it only makes sense that they\u2019re integrated into the laundry experience as well. The mobile payment options noted above are just one of the many benefits of having a laundry app<\/a>. The app that integrates with Speed Queen Insights allows your laundromat customers to easily load their online wallet, monitor wash and dry cycles, request reimbursement, and more. This helps improve efficiency throughout your laundromat, reduce wait times, and increase customer satisfaction. The app also allows laundromat managers to easily engage with their customers<\/a>, offer rewards and incentives, and track machine performance. <\/p>\n\n\n\n

Learn more about Speed Queen\nInsights<\/strong><\/p>\n\n\n\n

Learn More<\/a><\/p>\n\n\n\n

3. Energy-efficient Equipment & Initiatives<\/strong><\/h3>\n\n\n\n

With protests and rallies focused on climate change<\/a> and increased research, discussion, and initiatives regarding waste reduction and energy-efficiency around the world, there\u2019s no doubt that sustainability is an important topic today and moving into 2020. One way that laundromats can do their part is by investing in energy-efficient laundry equipment that uses less water, gas, and electricity. If you\u2019re operating with old equipment, upgrading can do wonders for the environment (and your ongoing utility costs). In fact, just one new Speed Queen washer-extractor<\/a> can save more than 6,824 gallons of water per month! Advanced controls, like Quantum Controls<\/a> from Speed Queen, also help you reduce energy and water use with features like programmable water levels, low power mode, and leak detection. Other environmentally-friendly initiatives \u2014 such as using energy-efficient lightbulbs, selling more natural detergents, and educating staff and customers about greener laundry practices \u2014 are also great ways to make sustainability a top priority for your laundromat moving forward. <\/p>\n\n\n\n

Why Replace With Speed Queen<\/strong><\/p>\n\n\n\n

Learn More<\/a><\/p>\n\n\n\n

4. Free Wi-Fi<\/strong><\/h3>\n\n\n\n

We already noted above how\nhyper-connected laundromat patrons are today, and that doesn\u2019t stop when they\nvisit your laundry business. Offering a strong internet connection is a must! Offering\nfree wi-fi at your laundromat provides an additional marketing\/advertising plug\nto get customers in the door and encourages them to multi-task and stay longer,\nwhich means they\u2019ll likely spend more money. Plus, they\u2019ll be able to better\nutilize the technology you\u2019re offering, such as your mobile app. Overall, it\u2019s\nan easy way to increase customer satisfaction among tech-savvy customers. <\/p>\n\n\n\n

5. A Strong Online Presence<\/strong><\/h3>\n\n\n\n

Did you know 40% of small businesses don’t have a website<\/a>? If your laundromat falls into that category, it\u2019s almost as if you don\u2019t exist. Google receives more than 63,000 searches per second<\/a>, including people looking for information about local businesses like yours  According to Google\u2019s key phrase tool, there\u2019s 1,000,000 monthly average searches for \u201claundromat\u201d and \u201claundromats near me.\u201d If potential customers can\u2019t find your laundromat online, it\u2019s likely they\u2019ll turn to a nearby competitor that is listed. In addition to attracting new customers, a strong website and social media presence also help you retain and interact with existing customers through messaging, comments and reviews, newsletter and email sign-ups, and ongoing content that keeps customers engaged. If you don\u2019t already have a website or social media presence, 2020 is the perfect time to get started. If you are already active online, look at ways you can improve the online experience and better connect with customers online \u2014 such as refreshing the content on your website, implementing a new online advertising campaign, or just dedicating more time to moderation and customer engagement in general. <\/p>\n\n\n\n

Step Into the Future<\/strong><\/h3>\n\n\n\n

If you want to take your laundromat to new heights in 2020, the laundry experts at Speed Queen can help. With innovative commercial laundry equipment<\/a> and ongoing support<\/a>, we\u2019re here to help you every step of the way. <\/p>\n\n\n\n

Learn more about Speed Queen for\nLaundromats<\/strong><\/p>\n\n\n\n

Learn More<\/a><\/p>\n\n\n\n

Contact Speed Queen<\/strong><\/p>\n\n\n\n

Contact Us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Can you believe 2020 is right around the corner? 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