{"id":6385,"date":"2020-06-24T17:58:14","date_gmt":"2020-06-24T20:58:14","guid":{"rendered":"https:\/\/speedqueencommercial.com\/en-us\/?p=6385"},"modified":"2023-09-15T08:32:45","modified_gmt":"2023-09-15T13:32:45","slug":"quarters-shortage-highlights-need-for-payment-flexibility","status":"publish","type":"post","link":"https:\/\/staging.speedqueencommercial.com\/en-us\/news\/quarters-shortage-highlights-need-for-payment-flexibility\/","title":{"rendered":"Quarters shortage highlights need for payment flexibility"},"content":{"rendered":"\r\n<p>The current COVID-19 pandemic has certainly brought its share of uncertainty to our world and the vended laundry business. First, it was the question of whether or not you should,\u00a0or even\u00a0<em>could<\/em>\u00a0be open,\u00a0then it was the challenge of developing policies to keep customers safe.\u00a0Now the latest challenge\u00a0appears to be\u00a0a quarters shortage.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>A recent\u00a0article\u00a0in the\u00a0<em>The Washington Post<\/em>\u00a0detailed the depth of the current change crisis\u00a0writing, \u201c\u2026the Federal Reserve banking system issued a note warning banks that it would start rationing coins.\u201d The full article can be read\u00a0<a href=\"https:\/\/www.washingtonpost.com\/business\/2020\/06\/17\/coin-shortage-economy-fed\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>This news is another reminder\u00a0of\u00a0how laundry owners need to build flexibility into their business.\u00a0Offering multiple payment options is really no different than owners offering multiple capacities (perhaps even a couple top load washers) to appeal to all customers. Owners looking into retooling their stores or those considering a new location must make decisions against the COVID-19 backdrop. That means doing their best to reduce touchpoints, employing a store layout that accounts for social distancing\u00a0and expanding payment options.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>A mobile pay solution\u00a0not only addresses a coin shortage, but also reduces touchpoints.\u00a0Customers using the Speed Queen Insights app can add value to their mobile wallet at home before coming to the store.\u00a0Then, the\u00a0customer enters the store and proceeds immediately to the washer, loads, selects wash, scans\u00a0the QR code\u00a0and leaves. Because they have a mobile app, there\u2019s no guesswork on when to return to the store\u00a0from their car; they are alerted by text message. Same on the dry side \u2013 limiting exposure to the environment.\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<p>While some owners may not be ready to go completely cashless,\u00a0having mobile pay as part of their offerings is just another way of separating their laundry from the competition by matching services to customers\u2019 needs. And as we consider the coin shortage, owners of stores with a mobile pay option are at a clear advantage,\u00a0operationally.\u00a0\u00a0<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>The current COVID-19 pandemic has certainly brought its share of<\/p>\n","protected":false},"author":36,"featured_media":6387,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[79,1],"tags":[636],"class_list":["post-6385","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-laundromats","category-news","tag-covid-19"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quarters shortage highlights need for payment flexibility - NA Speed Queen Commercial<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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